Your products work — your instructions probably don’t
Increase buyer confidence before purchase and reduce setup-related negative reviews after delivery.
- Answer “Can I set this up?” directly on the product page
- Guide installation at unboxing with a QR-code inside the box
- Reduce “didn’t work” reviews and preventable returns
Scan the QR-code to see SIMPI in action
Clear setup guidance improves conversion, reduces returns, and protects review quality.
Why product guides pay for themselves
One prevented return and one less bad review can cover the cost.
Lost conversions before purchase
Buyers hesitate when they’re unsure:
“Can I set this up?”
“Is this complicated?”
Unanswered setup questions reduce confidence — and conversion.
Negative reviews after delivery
Many 1–3★ reviews aren’t defects.
They’re setup confusion.
Amazon doesn’t distinguish intent — it measures signals
INCONSISTENT PRODUCT UNDERSTANDING
Buyers rely on product pages, help centers, and chat agents for answers.
If setup guidance is vague or buried, uncertainty remains — before and after purchase.
SIMPI places the right guidance at the right moment.
Cover the full customer journey—before and after purchase
SIMPI places the right guidance where it has the biggest impact — on the product page, in the box, and after purchase.
Before purchase (PDP)
Reduce hesitation with clear setup and “how it works” guidance — directly on the listing.
Unboxing & first use (QR)
Guide installation instantly with a QR code inside the box or on the package.
After purchase
Deflect repetitive “how do I…” questions with step-by-step guidance.
SELLER-READY OUTPUTS
From a single guide, you generate
Interactive web guide
Embed or link an interactive setup guide directly on your product page.
In-box QR experience
Scan-to-start setup right at unboxing — no searching required.
Quickstart video exports
Short how-to clips for listings and social — consistent with your brand.
Usage analytics
See drop-offs and friction points — and improve continuously.
PERFORMANCE IMPACT
Clear setup guidance improves the metrics sellers care about.
Higher conversion before purchase
Buyers hesitate less when setup is clear.
Fewer setup-related 1–3★ reviews
Clear instructions prevent confusion-driven ratings.
Lower return rates
Customers succeed on the first try.
Reduced support volume
Guided troubleshooting deflects repetitive tickets
No time to build a product guide yourself?
Use SIMPI as a self-serve platform to generate and publish Smart Product Guides in minutes — with AI-guided capture that tells you exactly what to film.
Or let our e-commerce content partners launch everything for you.
From PDP-ready QuickStarts to in-box QR flows and listing videos, we create the guidance — you keep the performance gains.
Choose DIY, done-with-you, or fully done-for-you.
Stop losing sales to unclear product guidance.
Create your first PDP-ready Smart Product Guide in minutes —or let us launch it for you.
Start with one product. Upgrade anytime.
No credit card required